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>> Quality Policy Statement – ISO 9001
>> Environmental Policy Statement
Insurance Cover

Darwin Clayton LogoWe at Supervision Assured (2000) Ltd. are pleased to confirm details of our Liability Insurance below:
Insurance Broker: Darwin Clayton
Insurers: Aviva Insurance/Allianz Insurance
Employers Liability Insurance
£10,000,000 any one occurrence
Public Liability Insurance
£10,000,000 any one incident
Should you require more detailed information please contact us.

Health & Safety

Supervision Assured 2000 Ltd are accredited members of Altius, Chas, Constructionline and SAFEcontractor. We regard the health and safety of our customers, employees and members of the public as our highest priority.
All our staff are trained to provide our range of cleaning services in the safest manner possible. We are constantly monitoring, reviewing and improving our procedures to reduce any potential hazards that may arise in the workplace.
Given the wide range of cleans that we provide, it is essential that all equipment we use is in good working order and all staff wear the correct personal protective clothing whilst carrying out our duties. Daily equipment checks are carried out to ensure this is the case.
All staff are fully uniformed for identification purposes, highly skilled in many different aspects of window cleaning and are trained to work efficiently and effectively.

Environmental Policy

We are committed to conducting our operations in compliance with applicable environmental laws, regulations and other requirements. Thus operating in a responsible manner with regard to the community, to develop and continually improve standards and the management system.
To conserve energy wherever practicable and to use natural resources if appropriate.
To minimise the discharge of waste materials into the environment by utilizing responsible pollution control practices and prevent pollution. Ensuring that all activities comply with regulations regarding environmental practices and with applicable codes of practice.
To ensure all employees are made aware of the Environmental Policy and to provide adequate training to employees to ensure awareness of this and their responsibilities.
To monitor the adherence to this policy statement regularly and execute any amendments as and when necessary.

Area Covered

Supervision Assured 2000 Ltd are continuing to expand our diverse client base. Using direct labour we operate in a 150 mile radius of our Head Office situated in Hertfordshire. All other mainland UK areas are covered by accredited sub contractors.
Our client base includes care homes, schools, county councils, offices, factories, hotels, housing associations, local government and property management companies
Should you require further information please contact us.

Water supply

Having invested in a borehole water system to give us an uninterrupted water supply, Supervision Assured 2000 Ltd can ensure our customers  receive a reliable and continuous window and cladding cleaning service. As part of the Reach and Wash system all our vans contain water tanks which are filled from this resource.
We do not take any water from customer sites. Having our own water source means that we are not affected by water restrictions and can continue working throughout potential droughts. This is something we believe is unique to Supervision Assured 2000 Ltd.
Please note that during a drought, we would take the ethical view and discuss with customers their requirements to reduce the amount of water used.
The borehole system also provides us with purer water for our waterfed pole systems, thus giving the best possible finish to our customers.

Staff Training

Supervision Assured 2000 Ltd hold training as a key aspect to providing a quality cleaning service.
As registered members of The National Federation of Window Cleaners, The British Window Cleaning Academy, Chas, Safecontractor, Altius and Constructionline we are committed to undertaking training at all levels.
Supervision Assured 2000 Ltd guarantee our staff have been highly trained and are experienced to work with the wide range of equipment we use to provide our services such as Reach and wash water-fed pole systems, ladders, harnesses and elevated working platforms.
Supervision Assured 2000 Ltd have certificates of competency as proof of completion in these tasks.